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Karla holds a BS in Economics, summa cum laude, from the Wharton School, a BA in Asian and Middle Eastern Studies, summa cum laude, from the College of Arts and Sciences at the University of Pennsylvania, an MBA with distinction from Yale University and a PhD in Management (Strategy and Organization) from McGill University. Her recent fieldwork followed two of Canada’s largest tertiary care hospitals as they merged their specialty units and relocated onto a newly built and equipped CAN$ 3 billion super hospital facility. The papers emerging from this ethnography have won multiple awards: the sole finalist for the William H. Newman prize at the Academy of Management (AOM), two best paper awards at AOM's healthcare division, one best dissertation award at AOM's healthcare division, two best student paper awards and a paper of merit award at the Organisational Behaviour in Health Care (OBHC) conference and the Administrative Science Association of Canada (ASAC). Her co-authored paper in Information and Organization entitled ‘Working and organizing in the age of the learning algorithm’, is among the journal’s most cited papers.